FAQs
Order processing time
All items are packaged to order. Prints are usually available for quick despatch whereas original pieces often require addition time due to size, value, and packaging.
Delivery timescales can vary, although we will do our upmost to send items as soon as possible.
If you need an item quickly, please contact us directly to discuss your requirements via the contacts page
UK shipping
We offer free standard shipping on all items within the UK. Multiple purchases will be packaged together. Please contact us if you would like your items packaged individually.
If you are based locally to Bath or Bristol, collection or delivery may be able to be arranged.
Items will not be dispatched until payment has been received.
International shipping
International shipping available. Postal prices may vary depending on region.
We cannot take responsibility for delays due to customs. Buyers must take full responsibility for any customs and import taxes that may apply.
Items will not be dispatched until payment has been received.
Discount codes & special offers
We reserve the right to terminate any discount codes or special offers at any time without prior notice.
Returns & exchanges
We hope you are happy with your purchase, however we do accept returns and exchanges.
Please contact us within 5 working days of delivery and return items with 10 working days of delivery. Items must be returned in their original condition and packaging.
Return postage and packaging will be at the buyer’s expense. Refunds only apply to the price of the original item. If item is returned damaged and not in its original condition, we reserve the right to offer only a partial refund.